HEAP

Due to the ongoing federal government shutdown and the lack of federal funding, the start of applications for the Home Energy Assistance Program (HEAP) has been delayed until further notice. Households lacking resources that are facing a utility shutoff can apply for Emergency Assistance through their local department of social services. The local Department of Social Services for our territory are listed below.



The Home Energy Assistance Program (HEAP) may help you pay for electricity, propane, natural gas, wood, oil, kerosene, coal, or any other heating fuel.

HEAP is a federally funded program that issues heating benefits to supplement a household's annual energy cost. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP may offer furnace repair and/or replacement benefits for households with inoperable heating equipment.

Are you interested in applying for HEAP? Applications are generally accepted only between November - March each year. You may obtain more information and apply online at: https://www.ny.gov/services/apply-heating-and-cooling-assistance-heap or https://otda.ny.gov/programs/apply/#heap. You may also call or visit your local county HEAP office below:

Chemung County DSS
HEAP Program
425 Pennsylvania Ave.
Elmira, NY 14904
(607) 737-5368

Cortland County DSS
HEAP Program
60 Central Ave
Cortland, NY 13045
(607) 428-5400

Steuben County Department of Social Services (DSS)
HEAP Program
3 E. Pulteney Square
Bath, NY 14810
(607) 664-2000
Monday - Friday 9:00 am - 4:30 pm