Q1.What is an electronic deferred payment agreement?
A1.A DPA is a written agreement for the payment of outstanding charges over a
specific period, signed by both the utility and the customer or applicant. The
process from form submission to a mutually signed agreement is done online
using eSignature technology.
Q2.How do I apply?
A2.Start by completing the eDPA request form at the bottom of this page and
Q3.What happens after I submit my request?
A3. The request is reviewed for approval. If approved, you will receive a
notification in your email that the eDPA is ready for your review and signature.
Q4. Who do I contact for general questions or for eDPA requests that were not
A4. Call (607) 936-3755 and ask for customer service.