Customer Service - HEAP Program

Customer Services and Options

Home Energy Assistance Program (HEAP) - The federal government established this program to assist low or fixed income customers with payments toward their winter fuel bill. We will help you determine if you are eligible for these funds and will direct you to the agency to apply.

HEAP normally opens in November. You may also qualify for emergency HEAP, if you are past due on your account. Please contact us for up to date information.

Along with other required documentation, you must take your gas bill with you when you apply.

You may also contact the local Department of Social Services at (607) 664-2000, or visit the HEAP website at

This year's HEAP program opens as of November 13, 2018

If your maximum monthly  household income is at or below the fllowing guidelines, you may be eligible for HEAP funds:

1 $2,391
2 3,127
3 3,863
4 4,598
5 5,334
6 6,070

You may also qualify for emergency HEAP AFTER January 2, 2019




Contacting Customer Service

Our office in Corning is open from 8:00 AM until 5:00 PM, Monday through Friday.

330 W. William St., Corning, NY  14830

Phone Directory

Corning Area / Emergencies: (607) 936-3755
Addison/Hammondsport Area: (800) 834-2134
Nights, Saturdays, Sundays & Holidays: (607) 936-3755

For further help, email us at

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Elmira/Corning Regional Airport
Corning Natural Gas Corporation & Leatherstocking Gas Company are subsidiaries of Corning Natural Gas Holding Corporation.

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