Customer Services and Options

Contacting Customer Service - Our office in Corning is open from 8:00 AM to 5:00 PM, Monday through Friday. 

Meter Reads -You may e-mail your readings to us as an alternative to actual readings every other month. Send your readings to .

For further help, email us at .

Corning Area:
(607)936-3755
Addison/Hammondsport Area:
(800)834-2134
Nights, Saturdays, Sundays & Holidays:
(607)936-3755
For Emergencies:
(607)936-3755

Applying for Natural Gas Service - Having natural gas service is as easy as following the steps listed below:

First, come to our office at 330 West William Street in Corning and apply for service. We will obtain some basic credit information, billing information and dates you will be available to be at the property. If gas service is already available to your property, we issue a service order to connect your service and light your appliances.

If gas service is not currently available to your property, we recommend that you follow this guideline: Do not purchase gas equipment or appliances until we have confirmed that gas service is available.

Please have the following information with you when you come to our office:

• The address where you want service
• The equipment you want serviced by natural gas
• The date you would like natural gas service to begin
• Your drivers license

We will then determine if gas service is available, visit the property to determine the meter location (usually on the exterior of the home), obtain any highway permits (if required) and identify any charges or installation deposit required.

Once the service line is installed and at least one gas appliance is properly installed, call our office to arrange for the meter to be set and service turned on. We will issue the necessary service order and you can start enjoying the benefits of using natural gas.